Terms & Policies

CANCELLATION POLICY:

We require a 1-2 business day cancellation notice for all scheduled service appointments. We reserve the right to refuse or cancel any appointments following a cancellation of appointment without proper notice.

PETS POLICY:

Please keep all pets inside on your scheduled service appointment days. Please pick up all pet droppings, toys, bones, large rocks, etc. If the yard is not picked up we reserve the right to charge a $5.00-$10.00 clean up fee per service appointment. If we arrive to a customer’s service appointment and are unable to mow the back yard due to a pet in the yard or a locked gate, we will completed what services we can you the customer will be billed accordingly.

RAIN DAYS:

Rain and inclement weather can happen. We will mow when it rains ,but only if it’s drizzling and the ground isn’t soiled. If we are rained out, our appointments will be adjusted for all remaining services in the order scheduled. In the event it may rain the day prior to your appointment, your appointment may be moved forward or back one day to schedule around the weather. Your patience is greatly appreciated during rainy days or inclement weather.

WATERING SCHEDULE:

Once a service appointment is made, If you have a sprinkler system please adjust your sprinkler system so it doesn’t water the night before your scheduled service appointment. The more dry the lawn the better your lawn will look when finished. Mowing wet grass can cause damage that is not healthy for your lawn.